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May 2011
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May

Sports Illustrated is Stupid

Yes I think Sports Illustrated is stupid.  In this case not because of their potentially sexist swimsuit edition, or poor content but because of their business practices, specifically their marketing practices. 

I was a happy SI customer until one day not long ago I received an envelope that looked like it was from SI telling me that because I was such a good, long term customer I was eligible for a special gift.  I now know that when SI says “good long term customer” they mean “sucker”.  You see SI had sold my name and credit card info to a shady marketing organization. 

It turns out my “free gift” wasn’t free and was a cheap piece of junk to boot.  I was charged an exorbitant shipping fee of $90 for a couple of worthless trinkets.   Boy was I mad when I saw this charge on my credit card!

I cancelled my SI subscription and complained via their web site and received not one word in response to my polite complaint. 

If you assume that the scam marketer made a profit off of the $90 it stole from me and that they would have had to contact dozens if not hundreds of “marks” before finding a sucker like me we can assume SI received pennies per name for this list.  This leads me to the conclusion that SI values a subscriber at less than $1. 

The fact that SI finds me and my subscription worth less than $1 is the first reason I believe them to be stupid.  Another reason to back up this opinion I stated earlier; they never responded to my complaint at the time I cancelled my subscription. 

At the time this happened I predicted SI would take a third action that supports my belief that they are stupid and, unless they change their ways, headed for bankruptcy.  And I was right!  They are now spending far more than the $1 they sold my name for to win me back!

Their first of what I predict will be numerous efforts to get me to subscribe again included a huge discount off of my subscription and a free jacket with the logo of the NFL team of my choice.  The offer claims a value of more than $100 (like I would now believe them).

It doesn’t take an Ivy League MBA to figure out selling something for pennies then offering to buy it back for $100 is bad business and stupid.  Yes, Sports Illustrated is stupid.

by thughes in Business
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